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Helpdesk FAQ's


Online Technology Forms


Online Learning Resources

Q: How do I access my email from outside of WIHD?
A: You can visit wihdit.wihd.org and select the Outlook Web Access option. Use your usual workstation login to gain access.

Q: How do I change my password?
A: While logged in to a workstation, press CTRL-ALT-DEL and select Change Password.

Q: How do I use Remote Access?
A: Please see the How-To article Using Remote Desktop Access
   
 ( If you are using a Macintosh click
here after reading the above mentioned article.)

Q: Why does my screen keep locking every 10 minutes when I'm not using my computer? Can this be changed?
A: To protect confidential patient and company information, WIHD policy dictates that all computers must lock during idle time as they may be unattended. It cannot be changed.

Help Request Form
New User Account Request Form

 


How-To's

Adding a printer
Using Remote Desktop Access

Featured Videos:

Outlook Demo 2003 vs. 2007
Outlook 2007 Demo Preview your messages
Outlook 2007 Demo Get up to speed with Outlook
Outlook 2007 Demo Stay on track with Tasks
Outlook 2007 Demo Customize your calendar


Additional Resources:

Microsoft Online - Outlook 2007 Training Courses 
                          ( illustrated tutorials with audio )

Microsoft Online - Video Tutorials for Outlook 2007

Outlook FAQ's:

Q: How do I send one email to lots of people but hide their names from each other?
A: After you open the new message, choose View / Bcc Field, then put the names/addresses in the Bcc box. (Bcc stands for blind carbon copy.)

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